Effective Date: April 29, 2026

Williamstown Animal Hospitalis committed to protecting the privacy of our customers. In line with this commitment, we have established the following policies for the use of our SMS marketing service. By subscribing to our text messaging service, you consent to the practices described in this policy.

Data Collection and Usage

We may collect personal information including, but not limited to:

• Your name
• Your mobile phone number
• Other contact details you provide

We use this information to:

• Send reminders for upcoming appointments
• Schedule pets for boarding
• Fulfill prescription refill requests
• Send vaccine certificate upon request
• Communicate with you for general inquiries

Data Protection

We take the security of your personal information seriously. Your phone number and other contact details will not be shared or sold to third parties for marketing purposes under any circumstances.

We implement reasonable and appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

Mobile Messaging Terms & Conditions

• We are not liable for any delayed or undelivered messages.
• As always, message and data rates may apply for any messages sent to you from us and to us from you.
• Message frequency varies, and if you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Opting Out

You may opt out of our messaging system at any time.

• Reply "STOP" to the message.
• Or contact us directly at [email protected] or by phone #304-375-2676

Once we have received your request we will send you a SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. To re-subscribe and opt back in to receive texts, text "START".

Changes to this Policy

We reserve the right to update or change this Privacy Policy. We will notify you of any changes via text message, email, or by posting a notice on our website.

Contact Us

If you have any questions, concerns, or requests related to your personal information, please contact us at #304-375-2676